Website Services Terms & Conditions governing the website design, development, hosting and maintenance services provided by MPC Consulting.
These Terms and Conditions govern the website design, development, hosting, maintenance and related services provided by MPC Consulting ("MPC Consulting", "we", "us" or "our") to the client ("the Client", "you" or "your").
By accepting a quotation, paying a deposit, setup fee or monthly fee, the Client agrees to these Terms and Conditions.
1 to 6 Page Professional Website
Setup Fee: R1,500 once-off (or payment plan: split into 2 payments) | Monthly Fee: R249 per month (includes hosting & maintenance)
Includes a free domain and free hosting for the first 1 month.
This package is suitable for individuals, small businesses and start-up businesses requiring a professional online presence.
6 to 10 Page Professional Website
Setup Fee: R2,500 once-off (or payment plan: split into 2 payments) | Monthly Fee: R299 per month (includes hosting & maintenance)
Includes a free domain and free hosting for the first 3 months.
This package is suitable for established businesses requiring a more detailed and comprehensive website.
Full Featured Professional Website
Setup Fee: R3,500 once-off (or payment plan: split into 2 payments) | Monthly Fee: R349 per month (includes hosting & maintenance)
Includes a free domain and free hosting for the first 6 months.
This package is designed for businesses requiring a more advanced and feature-rich website. The final scope and functionality may vary depending on the Client's requirements. Additional functionality may be quoted separately.
The monthly fee covers the ongoing services included in the Client's selected package. Depending on the package and agreed service scope, this may include:
The monthly fee does not automatically include major redesigns, new pages, advanced functionality or extensive content changes unless specifically agreed.
The Client agrees to provide all necessary information and materials required for the development of the website. This may include:
Delays in providing the required information may delay the completion of the project. The Client is responsible for ensuring that all content supplied to MPC Consulting is accurate and that they have permission or the necessary rights to use any images, logos, text or other materials provided.
MPC Consulting will design the website based on the information, branding and requirements provided by the Client. The Client will have the opportunity to review the website during the development process. Reasonable changes within the original agreed scope may be accommodated. Significant changes, redesigns or changes to the original requirements may result in additional charges. Once the website design has been approved by the Client, additional major changes may be quoted separately.
The following may be considered additional work and may be charged separately:
All additional work will be discussed and quoted before work begins.
Basic website maintenance may be included in the Client's monthly package. Minor updates may include reasonable changes such as:
Major changes, extensive updates or new functionality may be charged separately. MPC Consulting reserves the right to determine whether a requested change falls within normal maintenance or requires additional work.
Website completion times depend on:
MPC Consulting will provide an estimated completion timeframe where possible. Project delays caused by late content, delayed approvals or changes to the agreed scope may result in an extended completion date.
The Client is responsible for reviewing the website before it goes live. The Client must check:
Once the website has been approved and published, the Client accepts responsibility for the accuracy of the approved content.
Upon full payment of all applicable setup fees and outstanding invoices, the Client will have ownership rights to the final website content specifically created for their business, subject to any third-party software, themes, plugins, images, fonts or services used. Third-party services remain subject to their own licence agreements and terms. MPC Consulting retains the right to reuse general knowledge, techniques, development methods and non-confidential elements used during the development process.
Websites hosted or maintained through MPC Consulting must have all applicable monthly fees paid on time. If payment is not received, MPC Consulting may:
The website may be restored once outstanding payments have been received, subject to any applicable reinstatement requirements.
The Client may cancel their monthly hosting or maintenance services by providing written notice to MPC Consulting. The Client remains responsible for all outstanding fees up to the cancellation date. Where the Client wishes to move their website or domain to another provider, reasonable assistance may be provided. Any migration, transfer or additional technical work may be subject to additional charges.
Some websites may rely on third-party services, including but not limited to:
MPC Consulting is not responsible for outages, policy changes, price increases, technical failures or service interruptions caused by third-party providers. Any third-party costs may be charged separately unless specifically included in the Client's quotation.
MPC Consulting will take reasonable steps to maintain and secure websites under its management. However, no website or online system can be guaranteed to be completely secure. MPC Consulting cannot guarantee protection against:
Where possible, appropriate backups and security measures may be implemented based on the Client's selected service and website requirements.
Where SEO services are provided, MPC Consulting will apply reasonable optimisation practices. However, MPC Consulting does not guarantee:
Search engine rankings are affected by numerous factors outside the control of MPC Consulting.
MPC Consulting will make reasonable efforts to provide professional and reliable services. However, MPC Consulting will not be held liable for indirect losses, loss of income, loss of business, loss of data or damages resulting from:
The Client remains responsible for maintaining appropriate records and backups of important business information.
Unless otherwise agreed in writing, MPC Consulting may display completed website projects in its portfolio, website, social media or marketing materials. MPC Consulting will not disclose confidential Client information without permission.
MPC Consulting reserves the right to update its pricing, packages or services. Existing Clients will be given reasonable notice of significant changes that affect their ongoing monthly services. Annual or third-party service costs may change based on supplier pricing.
MPC Consulting will treat Client information as confidential and will use such information only for the purpose of providing the agreed services. The Client also agrees not to share confidential business information, processes or proprietary materials belonging to MPC Consulting without permission.
These Terms and Conditions, together with the Client's quotation or invoice, form the agreement between MPC Consulting and the Client. Any changes to the agreed services should be confirmed in writing. If any part of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in effect.
By accepting a quotation, paying a deposit, setup fee or monthly fee, or instructing MPC Consulting to begin work, the Client confirms that they have read, understood and agreed to these Terms and Conditions.